Manage apps and files

Manage apps

To manage apps:

  1. Connect your device with RSA.
  2. On My Device tab, click Apps.

    If prompted to authorize usage access, click Confirm, then use the Usage access screen on your unlocked device to permit usage access for the Mobile Assistant app.

  3. Do any of the following:

    • To backup apps from your device to your computer, select apps that you want to backup, then click Export.
    • To install an app from your computer, click Import. Only install apps from trusted sources. Apps installed from Google Play can be re-installed from Google Play.
    • To uninstall apps that you installed from your device, on the My Apps tab select apps that you want to uninstall, then click Uninstall. Apps on the System Apps tab, which are included with your device, can only be exported.

Manage photos

  1. Connect device with RSA.
  2. On My Device tab, click Pictures.
  3. Click to sort photos by time taken, or to view as thumbnails.
  4. Do any of the following:

    • To export photos to your computer, select the photos you want to export, click Export, then select a folder.
    • To import photos from your computer, click Import, then select the photos you want to import.
    • To delete one photo, hover over the photo and click the icon.
    • To delete multiple photos, select the photos you want to delete, then click Delete.
TipDouble-click a thumbnail to view a photo.

Manage music

  1. Connect device with RSA.
  2. On My Device tab, click Songs.
  3. To sort songs, click a column heading. To play songs, use the music controls at bottom of window.
  4. Do any of the following:

    • To export songs to your computer, select the songs you want to export, click Export, then select a folder.
    • To import songs from your computer, click Import, then select the songs you want to import. If you don’t see the imported songs, click Refresh.
    • To delete songs, select the songs you want to delete, then click Delete.
    • To use a song as a ringtone, click then select a ringtone type.

Manage videos

  1. Connect device with RSA.
  2. On My Device tab, click Videos.

    • To sort videos, click a column heading.
    • Use your mobile device to play videos.
  3. Do any of the following:

    • To export videos to your computer, select the videos you want to export, click Export, then select a folder.
    • To import videos from your computer, click Import, then select the videos you want to import. If you don’t see the imported videos, click Refresh.
    • To delete videos, select the videos you want to delete, then click Delete.

Manage contacts

  1. Connect device with RSA.
  2. On My Device tab, click Contacts.
  3. On the Contacts tab, do any of the following:

    • To add a contact, click Add contact.
    • To export contacts to your computer, select the contacts you want to export, click Export, then select a folder. Contacts are saved in a VCF (Virtual Contact File or vCard) file.
    • To import contacts from your computer, click Import, then select the contacts you want to import (VCF file format). If you don’t see the imported contacts, click Refresh.
    • To delete contacts, select the contacts you want to delete, then click Delete.
    • To edit a contact, click Details > Edit.
    • To create a contact group, click [+] icon in Group pane.

Manage files

To copy files between your computer and mobile device:

  1. Connect device with RSA.
  2. On My Device tab, click File.

    RSA shows your computer’s file system and your phone’s storage.

  3. Do any of the following:

    • To copy files from your phone, drag files from your phone to a folder on your computer.
    • To copy files from your computer, drag files from your computer to a folder on your phone.
    • To delete a file, select the file, then press the Delete key on your computer. Only delete files that you added to the device.

To delete files from your phone use a file manager app on your phone.