Connect with USB cable

1. On your device, turn on USB debugging:

   • Android 9 or later: Settings > System > Developer options or Settings > System > Advanced > Developer options

   • Android 8: Settings > System > Developer options

   If the “Developer options” settings is not available, go to Settings > System > About phone or Settings > About phone. Touch the Build number 7 times to enable the Developer options setting. Developer options is added to the previous screen.

2. Log in to RSA.
3. Connect device to computer with USB cable.
4. On your device, switch to the Device Help app, then agree to the privacy policy and allow permissions if requested by the app.

Connect with Wi-Fi

1. Connect your device and computer to the same Wi-Fi network.
2. Log in to RSA.
3. In RSA, on the My Device tab, click > Home > Go to WiFi connect.
4. On your device, open the Device Help app, then touch > Scan to connect.

5. Scan the QR code on the Home screen in RSA.

   Keep the Device Help app open to maintain the connection.

Connect with USB cable

1. On your device, turn on USB debugging:

   • Android 9 or later: Settings > System > Developer options or Settings > System > Advanced > Developer options

   • Android 8: Settings > System > Developer options
   • Android 7: Settings > Developer options

   If the “Developer options” settings is not available, go to Settings > System > About phone or Settings > About phone. Touch the Build number 7 times to enable the Developer options setting. Developer options is added to the previous screen.

2. Log in to RSA.

3. Connect device to computer with USB cable.

   RSA installs the Mobile Assistant app on your device.

4. On your device, in the Mobile Assistant app, turn on Allow modifying system settings.

5. On your device, open the Mobile Assistant app, touch any feature, then allow the requested permissions.

   When connected, the My Device tab shows the name of the connected device.

Connect with Wi-Fi

1. Connect your device and computer to the same Wi-Fi network.
2. Log in to RSA.

3. If the Mobile Assistant app is not installed on your device, connect your device to RSA with a USB cable to install Mobile Assistant, then remove the cable. Or, install the Mobile Assistant app from rasa.page.link/ma to your device.

4. On your device, in the Mobile Assistant app, turn on Allow modifying system settings.
5. On your device, open the Mobile Assistant app, touch any feature, then allow the requested permissions.

6. Touch Scan to connect.

   If you don’t see this option, make sure the device is connected to the same Wi-Fi network as the computer.

7. Scan the QR code shown on the My Device tab in RSA.

   When connected, the My Device tab shows the name of the connected device.

Registering your device with your RSA account allows RSA to remember your device information, customize features for your device, and allows service centers to verify that the device has official Lenovo or Motorola firmware.

To register a device:

1. Connect your device with RSA.
2. When RSA detects the device, click Yes to register it with your account.

To unregister a device:

1. In RSA, log in to your RSA account.
2. Click , then click Registered devices.
3. Click to unregister a device.