Fix a problem

General troubleshooting tips

For best performance, keep your Hasselblad True Zoom software up to date.

A software update for your Hasselblad True Zoom may fix a problem you’re experiencing. Your phone notifies you when an Hasselblad True Zoom software update is available, but you can check for updates anytime.

To check if a software update is available:

  1. Attach Hasselblad True Zoom to your phone.
  2. Go to Settings > Moto Mods > About this Moto Mod.
  3. Touch Software updates.
  4. If an update is available, follow the on-screen instructions to install it.

Restarting Hasselblad True Zoom can clear up some issues. Go to Settings > Moto Mods > About this Moto Mod > Restart Moto Mod.

Need more help?

Motorola can help you troubleshoot any Moto Mod, regardless of where you purchased it.

For returns or repair service, contact the retailer where you purchased the Moto Mod.

Contact Motorola Support at www.motorola.com/mymotomods.