Clearing the cache and data can free up phone memory, improve performance, and fix some problems with apps and web pages.
- Touch & hold the app icon, then tap
. Do one of the following:
- To free up space by removing temporary files, tap Storage & cache > Clear cache. Over time, the cache builds up again, so repeat if a problem occurs.
- If problems still occur, then delete all data saved in the app by tapping Storage & cache > Clear storage. Be careful - there’s no way to undo this.
If problems still occur, then reset all app preferences.