Clear app's cache or data

Clearing the cache and data can free up phone memory, improve performance, and fix some problems with apps and web pages.

  1. Touch & hold the app icon, then tap .
  2. Do one of the following:

    • To free up space by removing temporary files, tap Storage & cache > Clear cache. Over time, the cache builds up again, so repeat if a problem occurs.
    • If problems still occur, then delete all data saved in the app by tapping Storage & cache > Clear storage. Be careful - there’s no way to undo this.

If problems still occur, then reset all app preferences.