About your hardware

Hardware diagram

front view of phone with main features called out
  1. Tray for SIM and SD cards
  2. Proximity sensor
  3. Earpiece/speaker
  4. Front camera (learn more in Camera help)
  5. Microphone
  6. Air vent. If using a protective case, ensure it does not obstruct the air vent hole to avoid noise during calls or media playback.
  7. Volume up/down buttons
  8. Power button
  9. Fingerprint sensor
back view of phone with main features called out
  1. Ultrawide, macro camera
  2. Main camera
  3. Flash
  4. NFC sensor area for scanning tags or paying with your phone
  5. Light sensor
  6. Wireless charging area. Also, double-tap here if you set up the Quick Launch shortcut.
  7. Headset jack
  8. Microphone
  9. USB-C port to charge phone, transfer files, share data connection with tethered devices
  10. Speaker
  11. Pen

Protect your phone

Find cases and other accessories designed for your phone at motorola.com

Care for your phone

To clean the screen:

  • While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough surfaces.
  • If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.

To disinfect your phone:

  • It is okay to use wipes or cloths moistened with 70% isopropyl alcohol or Clorox® Disinfecting Wipes to gently wipe your screen.
  • When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings, including the charging port, headphone jack, microphones and speakers.
  • Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives, and avoid spraying cleaners directly on the screen.

Dust and water resistance

Tested under controlled laboratory conditions, the phone is water, splash, and dust resistant to ratings of IP68 and IP69 (IEC 60529). The phone can be submerged up to 1.5 meters in still, fresh water for up to 30 minutes, and is protected against powerful, high-temperature water jets for up to 30 seconds. Exposure to conditions beyond these ratings is not covered by warranty. Resistance will decrease as a result of normal wear. Not designed to work while submerged underwater. Do not expose to liquids other than fresh water. Do not attempt to charge a wet phone. Designed to provide protection against the ingress of solid foreign objects of any size. Not waterproof.

To prevent water damage to your phone:

  • Do not expose your phone salt water or liquids other than fresh water
  • Avoid prolonged exposure to water, and do not intentionally submerge in water
  • Dry your phone and ports thoroughly with a soft, clean cloth
  • Don’t try to charge your phone when it’s wet
  • Don't drop, puncture, or scratch your phone, as this could damage the water repellent features
  • If the pen gets wet, its performance may be temporarily affected until fully dry. Simply remove the pen tip, shake off and wipe away any water, then reinstall the pen tip to ensure optimal performance.

Durability

Independently tested and certified by SGS, a global inspection/testing firm, to meet MIL-STD 810H standard. The U.S. Department of Defense’s MIL-SPEC standards establish methodologies for testing products against environmental stresses under controlled laboratory conditions. Motorola tests devices against hazardous physical and environmental conditions under select categories and procedures of the MIL-STD-810H standard to determine durability. Such testing and certification is not a guarantee of future performance under these test conditions. Abuse, like that contained in MIL-STD 810H testing, is not covered under Motorola’s standard warranty.

About Qualcomm aptX audio technology

Qualcomm Snapdragon Sound is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm, Snapdragon and Snapdragon Sound are trademarks or registered trademarks of Qualcomm Incorporated.