Use voicemail

If you've set up voicemail, you'll see in the status bar when a new voicemail message arrives.

Listen to voicemail

  1. Do one of the following:

  2. When connected, follow your carrier’s system prompts.

If you listen to a new message and disconnect from voicemail without saving or deleting it, you will still see in the status bar.

Manage your mailbox

Your carrier provides your voicemail system. Dial into voicemail and follow the prompts to manage your messages and mailbox.

Contact your carrier for help with:

  • Recovering or resetting voicemail password/PIN
  • Replaying messages
  • Saving, forwarding, or deleting messages
  • Replying with or sending voice messages
  • Changing number of rings before connecting call to voicemail
  • Changing greeting or recorded name
  • Changing notification options
  • Changing mailbox language

Fix a problem

If remains in your status bar after you listen to your voicemails, try the following.

First, force stop the app:

  1. Go to Settings > Apps.
  2. Touch Phone.
  3. Touch Force stop.

    This restarts the app and should remove the notification.

  4. Repeat for all Phone apps in the list.

If that doesn't help:

  1. Call yourself from another phone and leave a short message.
  2. Go into to your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar.