Revised 11/22/2024
This Motorola AI Terms and Conditions agreement (the “Agreement”) applies to Motorola AI Applications and Services provided by Motorola Mobility LLC and its affiliates (collectively, “Motorola” or “we”). Motorola AI Applications and Services specifically refer to: applications and services Motorola provides to you, including, without limitation, text or image generation, question-and-answer dialogue and other services based on generative artificial intelligence technology. The specific applications and services are subject to those actually provided by Motorola a (collectively, “Motorola AI Applications and Services”). This Agreement is between Motorola and the natural person, legal person or other organization that uses Motorola AI Applications and Services (collectively, “you”).
When you use products or services provided by third parties (such as through plug-ins, links, etc.) when using Motorola AI Applications and Services, please carefully read and abide by the user agreement, usage rules, privacy statement, and other legal documents published by the third party. To the extent permitted by laws and regulations, we assume no responsibility for third-party products and services.
For any software products and applications involved in using Motorola AI Applications and Services, you must abide by the Motorola Experiences Terms and Conditions. If the provisions of the Motorola Experiences Terms and Conditions are inconsistent with this Agreement, the provisions of this Agreement shall prevail.
Your use of Motorola AI Applications and Services is also subject to Motorola’s Product Privacy Statement.
Before using Motorola AI Applications and Services, ensure you read and understand the terms of this Agreement, especially the sections in bold regarding liability limits. For questions, contact us through motorola.com.
By checking a box, clicking “agree,” registering, logging in, or using Motorola AI Applications and Services, you confirm acceptance of this Agreement (“Signing”). Signing indicates you have fully read, understood, and accepted all terms of the Agreement, which takes effect upon Signing. If you do not accept any part, do not Sign or use Motorola AI Applications and Services.
By accepting this Agreement, you also agree to any future modifications. Motorola may update the Agreement at any time, and the new version will be announced via official channels like the Motorola website or service interface. Once posted, the updated Agreement takes effect immediately, replacing the original terms. If you do not agree with the changes, stop using the services. Continuing to use the services indicates your acceptance of the modified Agreement.
You confirm that when you Sign this Agreement or use Motorola AI Applications and Services, you are either a natural person, a legally established and existing legal entity, or an authorized representative of an organization with full civil rights and legal capacity, and have the authority to represent yourself or the legal entity or organization that has validly agreed to this Agreement and are bound by it. You are also authorized to use Motorola AI Applications and Services in compliance with applicable laws without any restrictions. If you do not meet these qualifications—such as being a minor under the minimum age in your jurisdiction, a person with limited legal capacity, or lacking proper authorization—then you, your guardian, or other responsible natural persons, legal entities, or organizations will bear the legal or other consequences. Motorola reserves the right to stop providing you with its services at any time and may require you to compensate for any damages or liabilities caused to Motorola.
Motorola AI Applications and Services use generative artificial intelligence technology. For instance, you may input content through a dialog box or permit Motorola to process your calls, images, or third-party app operations (collectively, “inputs”). Motorola will then generate content based on these inputs, including text, tables, code, pictures, and other materials (collectively, “outputs”), providing related services. Inputs and outputs together are referred to as “Your Content.” You are required to comply with all applicable laws, regulations, and this Agreement when using Motorola AI Applications, Services, and Your Content, and you are responsible for any consequences of illegal use.
The content formats, specific functions and service fee standards that can be processed by Motorola AI Applications and Services are explained in the specific introduction of the relevant applications and services, and will be updated iteratively with Motorola product plans, technology upgrades, changes in relevant regulatory policies and other factors. Motorola does not guarantee that services currently provided to you free of charge will remain free. Updates will be sent to you at any time through Motorola's official website or the user interface of Motorola AI Applications and Services. You need to cooperate with Motorola AI Applications and Services to update local software or clients. Failure to update in time may cause service interruption, information security and other risks and liabilities. Such risks and responsibilities caused by failure to update in time will be borne by you. If there are no other special provisions or agreements, when Motorola stops a certain Motorola service or any of its functions, Motorola will refund the unused portion of the paid service on a pro-rata basis; Motorola does not assume any responsibility for free services.
Motorola AI Applications and Services or some of its functions may require an internet connection to function properly. Please pay attention to the relevant prompts. If you fail to connect to the internet according to the prompts, it may affect the normal use of Motorola AI Applications and Services or some of its functions. When you use a specific function of Motorola AI Applications and Services, there may be a separate agreement, relevant business rules, etc. (“Specific Agreement”) for this specific function. Please read and agree to the relevant Specific Agreement before using this specific function. If there is a conflict between the content of this Agreement and a Specific Agreement, the provisions of the Specific Agreement shall prevail.
Applicable user groups: Motorola AI Applications and Services are not designed for specific user groups. They have implemented comprehensive safety measures, requiring minors and students to use them under the supervision or with the explicit permission of a guardian.
Applicable use occasions: Motorola AI Applications and Services are general services and have not been specially optimized for applicable use occasions. They are not specifically suitable for special occasions including without limitation, eligibility for credit or housing, critical information infrastructure, automatic control, medical information services, and psychological consultation.
Motorola may designate some Motorola Applications and Services to be subject to reasonable usage and Motorola reserves the right to limit usage of such Motorola Applications and Services periodically.
Account registration and use: You may be required to log in to your Motorola account using your Moto ID, or associated account such as Lenovo ID or Google ID before you can use certain Motorola AI Applications and Services. You must abide by applicable laws and regulations and Motorola's guidelines on account registration and use. Please note that if Motorola discovers that you have committed illegal acts while using Motorola AI Applications and Services, Motorola will save such records in accordance with applicable laws.
Account information: As applicable, you will need to update your account information according to legal and regulatory requirements and user interface prompts to ensure its authenticity, accuracy, and completeness. Failure to provide or update the required information may result in your account being unregistered, frozen, or canceled.
Account security: You are responsible for keeping your account login information safe and confidential. If you detect any irregularities, notify us immediately so we can help with security measures. Processing your request may take time, and we are not liable for any consequences or losses before we act that are caused by your actions.
Deleting your account: You may delete your account by using the contact information on Motorola’s official website (motorola.com) or the user interface of Motorola AI Applications and Services. We will verify your personal identity, security status, and device information before deletion. Deleting your account is irreversible, and we will remove or anonymize the relevant data, unless laws or regulations specify otherwise.
When using Motorola AI Applications and Services, you must comply with applicable laws, regulations, the terms of this Agreement, and any applicable third-party terms. You are prohibited from using these services to infringe on the legitimate rights and interests of others or Motorola.
When using Motorola AI Applications and Services, you are responsible for information security and other obligations as required by relevant laws, regulations, and this Agreement. You agree not to engage in any of the following actions:
Generate content that may infringe on others' rights, including:
Perform or facilitate dangerous, illegal, or malicious activities, including:
Facilitation or promotion of illegal activities or violations of law, such as:
Abuse, harm, interference, or disruption of services (or enable others to do the same), such as:
Generation of content that may harm or promote harm to individuals or groups, including:
Generate and distribute content intended to misinform, misrepresent or mislead, including:
Although we have taken corresponding compliance measures in accordance with relevant regulatory requirements, due to the limitations of generative artificial intelligence technology, Motorola cannot fully guarantee the authenticity and legality of the content generated by your operation of the service. Before you publish or disseminate content generated by Motorola AI Applications and Services, you should:
To meet legal requirements and ensure the proper functioning of Motorola AI Applications and Services, you agree that Motorola may use technical and manual methods to review your use of the services and your content. This includes, but is not limited to, reviewing inputs and outputs, implementing risk filtering mechanisms, and establishing a database of illegal content. Motorola may also take actions such as recording, blocking, or deleting content that violates laws, regulations, or policies. However, these audits do not imply additional responsibility on our part. Please avoid submitting content you do not wish Motorola to review. You may not maliciously interfere with Motorola's filtering or review systems by submitting or employing other tactics, including but not limited to:
If you violate or if Motorola receives reports or complaints regarding any breach of the service usage regulations in this Agreement, you agree that Motorola has the right to review and delete relevant content at any time without notice. Depending on the severity, Motorola may issue warnings, refuse to publish, stop transmitting information, restrict some or all account functions, suspend or terminate services, lock or permanently close your account, and take other reasonable measures. Motorola may also keep relevant records and report to government authorities in compliance with applicable regulations. Motorola is not responsible for any consequences, such as your inability to use your account, access services, or retrieve assets or other rights. Motorola may announce the results of its actions and decide whether to restore the account based on the situation. Records of suspected legal violations or crimes may be kept, and Motorola reserves the right to report these to authorities and cooperate with investigations. Motorola reserves the right not to restore deleted content.
You are obligated to follow Motorola's instructions, correct any violations quickly, and mitigate the impact while taking on legal responsibilities. If you have concerns about the result, you may appeal through the contact information at motorola.com or via the user interface of Motorola AI Applications and Services, and your appeal will be addressed promptly. If Motorola determines that your inability to use the services is due to your violation, no refund will be given for paid services. Additionally, you must compensate Motorola for all costs and losses related to your violation and its resolution (including but not limited to all correction and handling costs, economic and goodwill damage, rights protection expenses, and attorney fees).
The Logos (trademarks, service marks, URLs, characters, service names, and their combinations) used in Motorola AI Applications and Services are owned by us or third parties and are protected under intellectual property law. You are prohibited from displaying, using, applying for registration, or committing other acts of infringement on these Logos without permission.
The intellectual property rights held by each party prior to signing this Agreement, or created outside of this service, remain the property of each respective party. These rights will not be altered or transferred by the Signing of this Agreement. Whether your content has intellectual property rights or other legal rights, and the ownership of such rights, is your responsibility to assess and manage. Motorola is not liable for any related losses. Between you and Motorola, to the extent allowed by applicable laws and regulations, you retain the intellectual property rights of the output generated by this service based on your input that has intellectual property rights. You grant Motorola a global, perpetual, and royalty-free license to store and use your content for optimizing models, providing services, and fulfilling legal obligations. This license includes the rights to copy, distribute, transmit, publicly display, perform, edit, translate, and reformat your input, and to sublicense these rights to Motorola partners and consultants. Since the content generated by this service is based on machine-trained AI models, different users may input different content under varying circumstances, resulting in generated outputs that may be identical, similar, or entirely different. You acknowledge that if your output is the same or similar to another user’s, both you and the other user will use the output based on your respective inputs, and you may not claim another user's output as your own.
You must ensure that the intellectual property rights and other relevant rights for the data, materials, and content you input while using Motorola AI Applications and Services either belong to you or that you have received authorization from the legal rights holder (e.g., for copying, modifying, or distributing). You also guarantee that your use of Motorola AI Applications and Services, including your content, will not infringe upon anyone's intellectual property rights, portrait rights, reputation, honor, name, privacy, personal data protection rights, or other legitimate rights. Otherwise, you will bear the risk and liability for any infringement. If a third party raises concerns or demands regarding your intellectual property rights or other legitimate rights in relation to your use of Motorola AI Applications and Services, you must provide relevant documentation and assistance as requested by Motorola to resolve the issue promptly. You will be responsible for all expenses and losses incurred by Motorola due to infringements, copyright disputes, or actual violations related to your actions (including, but not limited to, correction costs, economic and goodwill damage, legal fees, and rights protection expenses). Motorola respects the intellectual property rights of others and reserves the right to delete or disable content alleged to be infringing, as well as terminate the accounts of repeat alleged infringers.
When using Motorola AI Applications and Services to re-create your input (such as continuation or rewriting), you acknowledge and agree that the generated results may closely resemble your original input. Unless explicitly stated in the product features, you should be aware that if you lack legal authorization for the input, the generated results may carry infringement risks. You must obtain legal authorization from the rights holder and ensure that any creation, use, or distribution activities stay within the authorized scope. Otherwise, you will be responsible for any resulting infringement risks and liabilities.
All rights to any software used by Motorola AI Applications and Services to provide network services (including, but not limited to, images, photos, animations, videos, audio recordings, music, text, additional programs, and accompanying help materials within the software) belong to the software's copyright owner. Without the copyright owner's permission, you may not reverse engineer, decompile, disassemble, or otherwise attempt to discover the software's original code. Any alleged copyright infringement will be your responsibility.
While using Motorola AI Applications and Services, we may ask for or collect certain personal information that is necessary. We recognize the importance of your personal information and will adhere to legal requirements, implementing proper security measures to ensure its protection.
For more information on how we protect users' personal information, please review the Motorola’s Product Privacy Statement and any applicable notices and consent terms available through the Motorola service user interface and other channels.
The protection of minors' personal information is important to us. If you are a minor under the minimum age in your jurisdiction, please review this Agreement with your guardian and obtain their explicit consent before using Motorola AI Applications and Services or submitting your personal information.
Special reminders for guardians:
Be cautious when uploading text and images involving minors. Once submitted, it is assumed that you have obtained the guardian's consent to display the minor's portrait, voice, or other information in Motorola AI Applications and Services and to allow Motorola to process this content.
If you believe that Motorola AI Applications and Services infringe on your intellectual property rights or other rights, have comments or suggestions about the services, or notice any illegal or false information or usage behavior that violates this agreement, you can report it at motorola.com.
We will handle your complaints and reports within 15 working days of receiving them and provide relevant feedback. Please note that updating the generative AI version may take time, and we might not be able to meet your request immediately. However, we will make reasonable efforts to take actions like halting generation, stopping transmission, or removing content as soon as possible.
Motorola strives to ensure the normal operation of this service using existing technology and improve it to enhance your product and service experience.
Motorola will provide timely responses to any issues or feedback you encounter while using or registering for this product or service, within the legally mandated time frame.
When using Motorola AI Applications and Services, if you provide feedback (including likes or dislikes), we will collect it to enhance our products and services. You have the option to turn off feedback collection in the settings.
Motorola will take all necessary and reasonable actions to ensure the security and stability of its network.
Motorola is obligated to review and report inappropriate conduct on its products or services and has the right to take legal action against violations. For suspected illegal activity or crimes, Motorola may retain records, report to the appropriate authorities, and cooperate with investigations in accordance with the law.
You have the right to terminate this Agreement in any of the following ways:
Under the following circumstances, Motorola may terminate the service:
What to do after the termination of this Agreement:
Upon registration as a Motorola user and use of Motorola AI Applications and Services, you must provide true and accurate contact information. If there are any changes, you are responsible for updating your contact information promptly to remain accessible.
The account you created upon registering as a Motorola user is used to access Motorola AI Applications and Services and serves as your primary contact information.
Motorola will send important notices to the contact information you provided, which may greatly impact your rights and obligations. Please review them promptly.
Motorola will send notices through the contact methods you provided. Any electronic notices, whether posted on motorola.com, displayed in the user interface of Motorola AI Applications and Services, sent via email, or sent by text to your provided phone number, will be deemed delivered upon successful transmission.
Motorola is dedicated to improving product and service quality, enhancing customer satisfaction, and will fulfill its responsibilities for Motorola AI Applications and Services under applicable laws. However, due to changes in technology, equipment, networks, or legal requirements, you acknowledge that Motorola AI Applications and Services are provided “as is,” unless otherwise stated by law. We do not guarantee service continuity, stability, accuracy, the absence of defects, timely corrections, or the achievement of specific user goals or effects.
Due to the limitations of technology and the particularity of generative artificial intelligence technology, we do not guarantee that the content generated by Motorola’s services is legal, compliant, accurate, complete, and non-infringing, nor does the generated content represent Motorola’s opinions. Currently, Motorola Services does not have the qualifications required to provide services in legal, medical, financial, and other professional fields. If the content involves professional advice, you need to seek answers from practitioners. The content generated by Motorola AI Applications and Services is for your reference only. You need to review the generated content and judge its value by yourself, and it cannot be used as a basis for taking any action. We will not be responsible for any damage or other consequences caused by your use of Motorola AI Applications and Services, any impact that the content generated by them may have on you, or your decisions or actions made by referring to or relying on the content generated by them.
Motorola performs its obligations in accordance with applicable law. However, Motorola is not liable for breach of contract due to obstacles, defects in performance, delays in performance, or changes in performance content caused by the following reasons:
In any case, you agree and understand that regardless of the basis for your claim (including fundamental breach of contract, negligence, or other contractual or tort claims), Motorola’s liability is limited to actual direct damages or losses. The maximum compensation amount will be the total service fees you paid to Motorola under this Agreement. This clause applies equally to Motorola affiliates. This clause does not apply where mandatory legal provisions prohibit such limitations. This is the total compensation limit shared by Motorola and its affiliates.
In any case, even if Motorola is aware of the possibility of these events, neither Motorola nor its affiliates will be liable for: (1) A third party's claim against you for loss or damage; (2) Loss or corruption of your records or data; and (3) Any indirect, incidental, or consequential damages or loss of profits.
Certain laws governing the activities under this Agreement may restrict the exclusion or limitation of certain liabilities. As a result, to the extent prohibited by applicable laws, some of the above limitations or exclusions of liability may not apply to you.
A violation of any provision of this Agreement will be deemed a breach of contract, allowing Motorola to exercise its rights under this Agreement in accordance with applicable laws and regulations.
If your breach of contract causes losses to Motorola, Motorola has the right to seek compensation from you. The losses referenced include, but are not limited to, damage to goodwill, loss of business opportunities, litigation fees, arbitration fees, attorney fees, travel expenses, investigation and evidence collection fees, notary fees, appraisal fees, compensation paid to third parties, liquidated damages, settlement fees, administrative or criminal fines, and late fees.
If your use of Motorola AI Applications and Services in breach of contract infringes on the legitimate rights and interests of a third party, causing Motorola and/or its partners to face complaints, reports, claims, or lawsuits, you are obligated to take active measures (including but not limited to providing evidence, responding, and participating in litigation) to protect Motorola and its partners from harm. If Motorola and/or its partners suffer any direct or indirect reputational or financial loss, you will be fully liable for damages.
By using Motorola AI Applications and Services, you agree that the laws of the United States and the State of New York, excluding conflict of law principles, will govern any issues related to your use of these services. You also agree that litigation will be under the exclusive jurisdiction of the state and federal courts in New York City, and you consent to their jurisdiction. Motorola’s failure to enforce any right or provision of this Agreement does not waive its right to do so in the future. If a court deems any provision invalid, it will aim to uphold the original intent, with all other terms remaining valid.