Use and care

To care for your product, please observe the following:

  • Do not use your wired charger in temperatures below -20°C (-4°F) or above 45°C (113°F)
  • Do not store or transport your wired charger in temperatures below -20°C (-4°F) or above 60°C (140°F)
  • Do not use your wireless charger in temperatures below -10°C (14°F) or above 40°C (104°F). Do not store or transport your wireless chargers in temperatures below -20°C (-4°F) or above 60°C (140°F).
  • Do not expose your product to dust, dirt, sand, food, or similar materials
  • Do not drop, disassemble, puncture, crush or expose your product to fire
  • Do not drop your product or expose it to strong vibration.
  • To help protect your product, always make sure that any available connectors are secure, and avoid carrying it with hard objects such as keys or coins.
  • Do not place any object between the device and the wireless charger. A magnetic support, protective case, metallic item, or an object containing an NFC or RFID chip such as a room card, bus card, bank card, or passport between the phone and the wireless charger may prevent the phone from charging properly, induce additional heat, or damage the object.
  • To clean your product, use a dry, soft cloth