Get more help

View answers to frequently asked questions

  1. Click Tips tab.

  2. Do one of the following:

    • In the search box, type the model name of your device and click .
    • If your device is registered with your LMSA account, log into LMSA, click the Registered devices button, then select your device.
    • Click the button for your device type, then select your model from the lists.
TipThis information is also available at the Motorola or Lenovo Support sites for your device model.

Get help from other device owners

To ask and answer questions with other device owners:

  1. Click Forum tab.
  2. Select your device type.
  3. When the forum page loads, navigate to the forum for your device.
TipYou can also access these user forums online for Motorola and Lenovo devices.

Get help from Support

Click the Chat tab to chat with Motorola Support.

Chat sessions start with a chatbot, but if you need more help you can chat with a person (during business hours).

Check warranty status

  1. Click Support tab.

  2. In the search box, enter your device’s serial number or IMEI.

    • On a phone, dial *#06# to view IMEI.
    • On a tablet, go to Settings > System > About tablet to view serial number or IMEI.