Use Resolve prompts... no prompt target found for: feature @name=app_name_mobile_assistant @key=app_name_mobile_assistant @package=ma @pkg-version=maMobile Assistant app

Check hardware health

Check the operating condition of your device hardware.

  1. On your device, launch the Resolve prompts... no prompt target found for: feature @name=app_name_mobile_assistant @key=app_name_mobile_assistant @package=ma @pkg-version=maMobile Assistant app.
  2. Touch HW Detection.
  3. Select the component you want to test.

View device hardware information

View device model name, battery level, IMEI, and other information about your device hardware.

  1. On your device, launch the Resolve prompts... no prompt target found for: feature @name=app_name_mobile_assistant @key=app_name_mobile_assistant @package=ma @pkg-version=maMobile Assistant app.
  2. Touch Device info.
TipYou can also click on the Device tab in LMSA to view information about the connected device.

View device processor information

  1. On your device, launch the Resolve prompts... no prompt target found for: feature @name=app_name_mobile_assistant @key=app_name_mobile_assistant @package=ma @pkg-version=maMobile Assistant app.
  2. Touch CPU info.
  3. Touch to view details about the central processing unit (CPU).

    This screen also shows memory (RAM) and storage (ROM) usage.

Free up storage

  1. On your device, launch the Resolve prompts... no prompt target found for: feature @name=app_name_mobile_assistant @key=app_name_mobile_assistant @package=ma @pkg-version=maMobile Assistant app.
  2. Touch ROM clean
  3. Delete unwanted photos, apps, and other files.