Fix a problem

General troubleshooting tips

For best performance, keep your Gamepad software up to date.

A software update for your Gamepad may fix a problem that you’re experiencing. Your phone notifies you when an Gamepad software update is available, but you can check for updates anytime.

To check if a software update is available:

  1. Attach Gamepad to your phone.
  2. Go to Settings > Moto Mods > About this Moto Mod.
  3. Touch Software updates.
  4. If an update is available, follow the on-screen instructions to install it.

Restarting Gamepad can clear up some issues. Go to Settings > Moto Mods > About this Moto Mod > Restart Moto Mod.

Need more help?

Motorola can help you troubleshoot any Moto Mod, regardless of where you purchased it.

For returns or repair service, contact the retailer where you purchased the Moto Mod.

Contact Motorola Support at www.motorola.com/mymotomods.