Fix a problem

General troubleshooting tips

For best performance, keep your Insta-Share Printer software up to date.

A software update for your Insta-Share Printer may fix a problem that you’re experiencing. Your phone notifies you when an Insta-Share Printer software update is available, but you can check for updates anytime.

To check if a software update is available:

  1. Attach printer to phone.
  2. Go to Settings > Moto Mods > About this Moto Mod.
  3. Touch Software updates.
  4. If an update is available, follow the onscreen instructions to install it.

Other things to try:

  • Restarting your Insta-Share Printer can clear up some issues. Go to Settings > Moto Mods > About this Moto Mod > Restart Moto Mod.
  • Detach and re-attach printer.

Need more help?

Motorola can help you troubleshoot any Moto Mod, regardless of where you purchased it.

For returns or repair service, contact the retailer where you purchased the Moto Mod.

Contact Motorola Support at www.motorola.com/mymotomods.