Moto Smart Speaker uses lights to visually communicate what it’s doing.
| Light status | Description |
|---|---|
| Red light | Voice activation is off. Touch |
| Orange light | System error or Alexa is connecting to your Wi-Fi network. Check that phone has a data connection, then try request again. |
| All lights off | Alexa is active and waiting for request |
| Solid blue light | Listening |
| Pulsing cyan light | Thinking |
| Alternating cyan and blue lights | Speaking |
| Pulsing yellow light | Message or notification is waiting for you. Say “Play my messages”. |
For best performance, keep your Moto Smart Speaker software up to date.
A software update for your Moto Smart Speaker may fix a problem that you’re experiencing. Your phone notifies you when an Moto Smart Speaker software update is available, but you can check for updates anytime.
To check if a software update is available:
Restarting your Moto Smart Speaker can clear up some issues. Go to Settings > Moto Mods > About this Moto Mod > Restart Moto Mod.
Motorola can help you troubleshoot any Moto Mod, regardless of where you purchased it.
For returns or repair service, contact the retailer where you purchased the Moto Mod.
Contact Motorola Support at www.motorola.com/mymotomods.