Fix a problem

Can’t connect battery

  1. Remove the battery and clean the contacts.
  2. Turn your phone off and then on again
  3. Re-attach and check the status bar for .

Battery isn’t charging the phone

  1. Check connection:

    1. Remove battery and clean contacts.
    2. Re-attach and check the status bar for .
  2. Reset battery:

    1. Remove battery.
    2. Press and hold the battery check button for several seconds, until the light blinks green.
    3. Re-attach and check the status bar for .
  3. Restart phone.

Need more help?

Motorola can help you troubleshoot any Moto Mod, regardless of where you purchased it.

For returns or repair service, contact the retailer where you purchased the Moto Mod.

Contact Motorola Support at www.motorola.com/mymotomods.