Before sending your phone for repair, have you used to search on the issue and see if you can fix it yourself? Also, if your phone has the Device Help app, it includes diagnostic tests you can use to check hardware components.

To request a repair, visit this site.

To check your repair status, visit this site.

Before taking your phone for repair, have you used to search on the issue and see if you can fix it yourself? Also, if your phone has the Device Help app, it includes diagnostic tests you can use to check hardware components.

To repair your phone, take it to an authorized service center:

1. To find a service center, do any of the following:

   • Use this site to find an authorized service center.
   • Open Messenger, then select Find service center.
2. Call before you go, to confirm hours and location.
3. Bring a printed receipt for your phone purchase when you go to the center.

For information about repair costs, contact an authorized service center.

To learn how long your phone and included accessories are covered by Moto's warranty, visit http://www.motorola.com/device-legal.

Moto Care Protection includes accidental damage and extended mechanical coverage for two years, up to 3 claims with a low deductible per claim, and a just-like-new product if yours gets damaged.

To learn when you can buy it and which phones are eligible, visit this site.