Set up voicemail

Set voicemail password

Contact your carrier for help setting or recovering your password/PIN for voicemail.

Set mailbox greeting

Your carrier provides and manages your voicemail.

To set your greeting:

  1. In the Phone app tap dialer icon.
  2. Touch & hold to dial into your mailbox.
  3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.

Change voicemail options

  1. In the Phone app tap more options icon > Settings.

    (If you don't see more options icon, swipe down on the screen.)

  2. Tap Voicemail.
  3. If you have two SIMs, tap the SIM for the account to change.

  4. Change any of the options:

    • To change voicemail service from your carrier to a different service or app, tap Advanced Settings > Service.
    • To change the number dialed to access voicemail, tap Advanced Settings > Setup.
    • Your carrier might include additional options here, like notification and visual voicemail settings. Contact your carrier for help.