Insert or remove SIM card

Replace SIM card

  1. Insert the SIM tool into the tray hole and gently push to pop it out.

  2. Insert (gold contacts up) or remove the card.

  3. If you’re using two SIMs, turn the tray over. Then insert (gold contacts up) or remove that card.

  4. Push the tray back into the phone.

If you inserted two SIMs, you'll receive a notification to set them up. Swipe the notification down and tap it to manage dual SIMs. If you see no-sim-inserted icon, troubleshoot the issue.

NoteIf you need to activate or resize a SIM, contact your carrier.

Fix an issue

If you’re having problems, try these troubleshooting steps.