Insert or remove SIM card

Replace SIM card

  1. Insert the SIM tool into the tray hole and gently push to pop it out.

  2. Insert (gold contacts up) or remove the card.

  3. Push the tray back into the phone.

NoteIf you need to activate or resize a SIM, contact your carrier.

Fix an issue

If you’re having problems, try these troubleshooting steps.