Manage dual SIMs

About dual SIMs

When two SIMs are inserted:

  • You see two sim icon at the top of the home screen. If you see no-sim-inserted icon, troubleshoot the issue.
  • Both SIMs can make and receive calls and text messages.
  • Only the owner of the phone (not additional users or guests) can access dual SIM settings.

Set up SIMs

Set SIMs for calling

  1. Go to Settings > Network & internet > SIMs & mobile network.

  2. Adjust settings under Calling:

    • To use one SIM for all calls, select the SIM.
    • To choose a SIM each time you make a call, select Always ask.
    • To automatically assign a SIM to a contact after you use it to call three times, turn Smart SIM on . You can always change this by manually assigning a SIM.
    • To manually assign a SIM to one or more contacts, tap Assign a SIM to a contact, then go to the SIM tab and select the contacts.

Choose preferred SIM for messages

You can choose a preferred SIM to use for messages. When you do, you'll see it as the default in the text field of the Messages app .

  1. Go to Settings > Network & internet > SIMs & mobile network.
  2. Under SIM for messages, select the SIM.

To send a message from your other SIM, in the Messages app , tap sim icon and select the SIM.

Choose preferred SIM for mobile data

  1. Go to Settings > Network & internet > SIMs & mobile network.
  2. Tap SIM for mobile data.
  3. Select your preferred SIM.

  4. Choose how you want to handle mobile data if your preferred SIM can’t connect:

    • If you want to use your other SIM, turn Switch SIM automatically on .
    • If you never want to use your other SIM for mobile data, turn Switch SIM automatically off .

Change SIM names and color

When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. The SIM name shows your carrier and, if you're using the Personal and Work profile, shows which it’s assigned to. You can rename the SIMs. You can also change SIM icon color to make them easy to differentiate.

  1. Go to Settings > Network & internet > SIMs & mobile network.
  2. Tap the SIM to change.
  3. Tap edit icon.
  4. Change settings as needed.