Prepare for emergencies

Set up emergency information

You can set up emergency information for first responders or others to view from your lock screen, such as your emergency contact and medical information (blood type, allergies).

Add your emergency information

  1. Go to Settings > Safety & emergency.
  2. Set up your information.
NoteAnyone who picks up your phone can see your emergency info without unlocking your phone.

View your emergency information

Anyone who needs to view your information should:

  1. From the lock screen:

    • Swipe up and tap Emergency call below the keypad.
    • Or, press and hold the power + volume up buttons, then tap Emergency.
  2. Tap View emergency info.

Add message to lock screen

To add your name or a short message to your lock screen for anyone who finds your phone:

  1. Go to Settings > Home and lock screen > Lock screen.
  2. Tap Text on the lock screen.
  3. Type the text to display and tap Save.
TipDon't put your mobile number as contact info on your lock screen unless you can access your voicemail from another device.

Send your location to emergency services

Not all carriers and countries support this feature.

If Android Emergency Location Service (ELS) works in your country and on your carrier's network and if you haven't turned off ELS, when you call or text an emergency number, ELS will send your location to authorised emergency responders to help them to locate you.

If ELS is off, your carrier might still send the phone's location during an emergency call. For more information, check with your carrier.

To turn ELS on or off:

  1. Go to Settings > Location > Location services.
  2. Touch Emergency Location Service.
  3. Turn it on or off .

To learn more about ELS, read Google's help.

Turn emergency alerts off/on

Your phone can receive free alerts to inform you of public safety messages, threats to life and property (like extreme weather) and other emergencies.

When an emergency alert is sent out, is displayed in the status bar. Touch the notification to read the alert.

You can turn most alerts on or off and adjust alert notification settings. Governmental alerts cannot be turned off.

NoteBecause alerts are intended to save lives, please consider carefully before turning alerts off.
  1. Go to Settings.
  2. Touch Safety & emergency > Wireless emergency alerts.
  3. Adjust settings as needed.