Copy data from old phone

Copy data from iPhone

You can migrate apps, photos, contacts, chats and much more from an iPhone (or iPad) that has iOS 12 later.

  • Photos will back up to Photos.
  • Contacts will back up to Contacts.
  • Calendar will back up to Calendar.

During the initial device setup, select ‘Set up using an iOS device,’ connect to Wi-Fi, sign into your Google account and follow the prompts. To copy data later, go to Settings > Back up or copy data, then follow the prompts.

If prompted, connect your devices with a cable for faster, more reliable transfers.

After migration:

Copy data from Android phone

During setup, you can copy your apps, music, contacts, messages and more.

If you no longer have your old phone or can't turn it on, you can copy files using a backup from the cloud with your Google account.

  1. Charge both phones and turn them on.

  2. On your new phone:

    1. If this is the first time you've turned it on, select your language on the setup screen.
    2. If you skipped copying files during setup, swipe down from the top of the screen and tap the Android Setup notification to finish setting up your phone.
  3. Tap Start.
  4. Insert your SIM to connect to the mobile network, or tap Skip.
  5. Connect to a Wi-Fi network and tap Next.

  6. Follow the onscreen instructions to select the old phone or backup associated with your Google account and to choose which apps and data to copy.

    TipBe sure to leave Back up to Google Drive turned on.

After migration, merge any duplicate contacts.

Here's what gets copied from the old phone:

  • Apps and app data
  • Music, photos and videos
  • Google accounts
  • Contacts stored on your phone or SIM card
  • Text messages
  • Multimedia attachments in messages
  • Most phone settings
  • Wallpaper
  • Call history

You'll see these when you sign in to your Google account on your new phone.

These items aren't transferred from your old phone:

  • Downloads, such as PDF files
  • Apps that aren't from Play store
  • Accounts other than Google accounts
  • Contacts and calendars for services other than Google (such as WhatsApp)
  • Ringtones

Import contacts from SIM

If you have a SIM card with contacts saved on it, you can import them into your Google account.

  1. Insert the SIM in your phone.

    Or if your old phone is an Android phone and can connect to Wi-Fi, turn it on.

  2. Open the Contacts app .
  3. At the bottom, tap Organize > Manage SIM.
  4. If your phone has two SIMs, select the SIM.

  5. Select where to save the contacts. Tap and then:

    • Choose a Google account
    • Or, to save them to your phone, tap Device
  6. Select the contacts to import and tap Import.