Insert or remove SIM and SD cards

Your phone might support using an eSIM (embedded SIM card), in addition to the physical SIM card. Contact your carrier for details.

About the SD card

Your phone supports an optional microSD card up to 1 TB.

A Class 2, 4, or 6 card is sufficient.

Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you can easily swap the card and its content between devices. After you insert the card, be sure to update settings within media apps (like camera, music, and podcast apps), so they use the card to store content you create or download.

You can't store apps on the SD card because it is portable storage.

Set up eSIM

If your carrier provided you with an eSIM:

  1. If you don't have a network connection, connect to Wi-Fi.
  2. Go to Settings > Network & internet > SIMs & mobile network.
  3. Tap the option to download and set up an eSIM, then follow onscreen instructions.

Insert or replace cards

  1. If you want to remove the SD card, eject it first.

  2. Insert the SIM tool into the tray hole and gently push to pop it out.

  3. Insert or remove the cards as needed.

    To use an SD card and a SIM card:

    Or, to use two physical SIM cards (not available on all models):

    To see if your phone supports two physical SIM cards, go to Settings > About phone > Device details. If you see SIM status (sim slot 1) and SIM status (sim slot 2), then you can use two physical SIMs in your phone.

  4. Push the tray back into the phone.

NoteIf you need to activate or resize a SIM, contact your carrier.

Erase eSIM

You may need to erase your eSIM:

  • When you transfer the eSIM number to another phone
  • If you're giving the phone to someone else or trading it in
NoteOnly erase your eSIM when instructed to do so by a support technician.

When you erase an eSIM, you remove the following capabilities from the phone:

  • Calling
  • Mobile data usage
  • Messaging

Erasing the eSIM does not cancel your mobile data services. To cancel your services, contact your carrier.

To erase an eSIM:

  1. Go to Settings > System > Reset options.
  2. Tap Erase eSIMs > Erase.

To restore an eSIM you erased, contact your carrier.

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