Hearing assistance

Live caption all speech

Your phone can automatically caption videos, podcasts, audio messages and recordings.

Turn live captions on/off

To enable captions, go to Settings > Live caption and turn it on .

Then, to quickly turn captions off/on:

  • Tap the live caption text, then tap > and turn captions off .
  • Or, press a Volume button, then turn captions on or off . (If you don't see this icon, change caption settings to add it.)

To remove the captions, go to Settings > Live caption and turn it off .

Battery use: when your battery gets low and Battery Saver is on, Live caption automatically turns off.

Use the caption box

  • To move captions, drag the box.
  • To expand or shrink captions, touch the box twice.

Change caption settings

You can hide or show:

  • Profanity
  • Sound labels (laughter, applause, music)
  • Caption icon () in volume controls
  1. Go to Settings > Accessibility > Live caption.
  2. Turn settings on or off .

Turn on video captions

  1. Go to Settings > Accessibility.
  2. Tap Caption preferences and turn Show captions on .
  3. Specify options (language, text size and style) for closed captioning.

Use hearing devices

To get phone audio in your hearing device, pair it with your phone.

  1. Tap .
  2. Tap > Settings > Accessibility.
  3. Turn Hearing aids on .

During a call, hold the phone to your ear, then rotate or move it to get the best position for speaking and listening.

Set up TTY device

Not all carriers support this feature.

For text-based communication, you can use text messaging and email.

If you prefer to connect to a TTY device:

  1. Tap .
  2. Tap > Settings > Accessibility > TTY mode.

  3. Select a mode:

    • TTY full: type and read text on your TTY device.
    • TTY HCO: type text on your TTY and listen to voice replies on your phone.
    • TTY VCO: speak into your phone and read text replies on your TTY.
  4. Connect your phone and TTY with the audio cord that came with your TTY.