If your phone freezes, stops responding, or is stuck on a blank or white screen, try the following.
If your phone freezes more than once, check for a larger issue.
Restart your phone to unfreeze it, and then try these troubleshooting steps:
Check available storage and clear space if needed.
You may see issues if your phone's internal storage is almost full. To free up space, remove unnecessary files and clear cached data.
To remove any processes that may be causing the issue, reset your phone to factory settings.
A factory data reset will remove all data from your phone.