What type of issue are you seeing?

• If your phone is slow when running all apps and tasks, it's probably a problem with your phone, not an app on your phone. Try the troubleshooting steps below.
• If the problem is specific to one app, try these app-specific troubleshooting steps.
• If you're using Wi-Fi and your phone is slow when you view websites or watch videos online, it could be a problem with your connection. Try using a different Wi-Fi network or contact your Internet Service Provider.

After each step, check to see if the issue is fixed:

1. Turn your phone off and then on again.

   • Press and hold the Power button, then touch Power off.
   • If your phone is frozen, reboot it by pressing and holding the Power button for 7-10 seconds.

2. Check for system updates.

   Go to Settings > About phone > System updates.

3. Check for app updates.

   Open the Play Store app and touch > My apps & games.

4. Close apps you’re not using. They can take up system memory even if you aren't actively using them. You can force stop these apps to completely shut them down, including background services.
5. Check available storage and clear space if needed.