Hearing assistance

Use volume booster for speaker

  1. Go to Settings > Sound > Advanced.
  2. Tap Sound enhancement.
  3. Turn BesLoudness on .

Turn on video captions

  1. Go to Settings > Accessibility.
  2. Tap Caption preferences and turn Use captions on .
  3. Specify options (language, text size, and style) for closed captioning.

Use real-time text (RTT) during calls

Not all carriers support this feature.

Real-time text (RTT) lets you use text to communicate during a phone call. Your phone sends text as you type and the recipient can read your message while you write.

RTT:

  • Uses call minutes, just like a voice call
  • Doesn't require additional accessories

Turn RTT on

  1. Tap .
  2. Tap > Settings > Accessibility.

  3. Tap the real-time text option and turn it on or select when you want it to appear.

Make a call with RTT

  1. Tap .

  2. Call the number.

    While the phone rings, the other person's screen displays an RTT indicator.

  3. After the other person answers, enter a message in the text field.

    The text that you enter is visible to the other person as you type.

  4. During a call, you can tap to mute the call, turn on the speaker, return to the keypad, or add a call.
  5. To end the call, tap .

Set up TTY device

Not all carriers support this feature.

For text-based communication, you can use text messaging and email.

If you prefer to connect to a TTY device:

  1. Tap .
  2. Tap > Settings > Accessibility > TTY mode.

  3. Select a mode:

    • TTY Full: Type and read text on your TTY device.
    • TTY HCO: Type text on your TTY and listen to voice replies on your phone.
    • TTY VCO: Speak into your phone and read text replies on your TTY.
  4. Connect your phone and TTY with the audio cord that came with your TTY.