Answer calls

Answer incoming call

When you receive a phone call, the Incoming call screen shows the caller ID. If you miss a call, you'll see in the status bar.

To answer an incoming call:

On the Incoming call screen, touch Answer.
On the lock screen, swipe up to answer a voice call, or swipe the caller's icon/picture up to answer a video call.

During a call, you can use the keypad to enter numbers or codes, use speakerphone or a paired Bluetooth device, and add other people to the call. Learn more.

TipYou can save a recent call as a contact.

Auto answer on headset

Not all carriers support this feature.

You can set your phone to automatically answer calls after 2, 5, or 10 seconds when you're using a headset (wired or Bluetooth).

Touch .
Touch > Settings.
Touch Calls.
Touch Auto answer on headset and select a duration.

Screen calls before answering

This feature is available only in the US and in Canada.

Google Assistant can greet an unknown caller, ask their name and reason for calling, and show you a real-time transcript of the conversation so you can accept or reject the call.

When a call comes in, touch Screen call.

Google Assistant answers and screens the call. You'll see the caller's replies on screen in real time.

To hear the caller’s replies instead of reading the transcript, press the Volume up key and put the phone to your ear.
Choose how to handle the call:
- Touch an automatic reply to get more information or let the caller know you’re busy.
- Touch to connect the call.
- Touch to hang up.
- Touch Report as spam to reject the call and have Google mark it as spam.

For more information, in the Phone app , tap and tap Settings > Call Screen > Learn more.

Dismiss incoming call

If you don’t want to talk to the caller, you can:

Divert the call to voicemail. On the Incoming call screen, touch Decline. Or, on the lock screen, press the Power button. You can also automatically divert all calls from a specified number to voicemail.
Respond with a text message. On the lock screen, touch . You can customize these default messages.
Block all calls from that number.

Control ringtones and notifications

You can:

Quickly silence the ringer. Press Volume Down on the side of the phone.
Silence ringtones during hours you specify. Use Do Not Disturb.
Choose a unique ringtone for specific people. You'll know instantly who's calling.
Get notified of incoming calls when you're on a call. Set up call waiting.
Set the number of rings before sending a call to voicemail. Dial into voicemail, then follow your carrier’s prompts to change this setting.

Fix an issue

If your phone isn't ringing for incoming calls, look for in your status bar. Open quick settings and turn Do Not Disturb off. Your phone will ring for incoming calls. Check your settings to make sure your phone is screening calls at the appropriate times.

If you’re having other issues, try these troubleshooting steps.