1. Turn your phone upside down, and put your fingernail in the notch on the bottom corner.

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2. Press your thumb into the center of the back cover and pry the cover off. Don’t be afraid to use a little muscle.

   

After removing the cover, remove the battery and then insert or remove cards as needed:

1. Remove the battery.

   

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3. To insert a SIM, slide it into the SIM slot with gold contacts facing down.

   

4. To insert an SD card, slide the SD card into the slot on top of the SIM.

   

When two SIMs are inserted, you see at the top of the home screen. If you see , troubleshoot the issue.

Put in the battery, and snap on the cover.

When two SIMs are inserted, you see at the top of the home screen. If you see , troubleshoot the issue.

You'll need to choose one of two formats for your SD card: portable or extended internal. Need help deciding which format to use?

Portable storage

When you insert an SD card, it’s automatically set to be portable storage for media files, letting you easily swap the card and its content between devices.

Be sure to set your storage location within media apps, like Camera and Play Music.

Extended internal storage

Instead of using it as portable storage, you can set your SD card to be internal storage, extending your device storage for large applications, games, and their data.

To format your SD card as internal storage:

1. Touch the SD card notification for the card you inserted.
2. Touch > Settings > Format as internal.

3. Follow the onscreen instructions.

   Learn more about managing your SD card.