Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 128 GB.
The type to buy depends on how you'll format the card:
Portable storage (can use card in different devices): A Class 2, 4, or 6 card is sufficient.
Internal storage (card used only by phone): Use a high speed card such as UHS-1 type for best performance. Class 2, 4, or 6 cards are slower than your phone’s internal storage, so using them for internal storage would slow your phone's performance.
Learn more about the differences between portable storage and internal storage.
Remove back cover
Put your fingernail in the charging port.
With your thumb on the Motorola symbol, pry the cover off. Don’t be afraid to use a little muscle.
Insert or replace cards
After removing the cover, insert or remove cards as needed:
To remove a SIM card, slide it out.
To insert a nano-SIM, put it into an adapter. Flip the adapter over and push it into the SIM slot with gold contacts facing down.
To insert a micro SIM, push it into the SIM slot with gold contacts facing down. Do not use an adapter.
To insert an SD card, push it into the SD slot.
When two SIMs are inserted, you see 
at the top of the home screen. If you see 
, troubleshoot the issue.
Replace back cover
Insert the left side first.
Snap the cover on.
When two SIMs are inserted, you see at the top of the home screen. If you see , troubleshoot the issue.
Fix an issue
Select an issue to see troubleshooting steps.
- SIM card
- SD card
- Phone doesn't recognize card