Unlock with your face

Set up face matching

  1. Make sure you have set a screen lock on the phone.
  2. Go to Settings > Security > Face unlock.
  3. Unlock your phone.

  4. Follow the onscreen instructions. Be sure to frame your entire face with the outline.

    Face matching data is stored securely on the phone.

  5. Select face unlock options.

Whenever you turn on or wake the phone, it will search for your face and unlock the screen when it recognises you.

Change unlock options

For direct access to your Home screen or last-used app

Skip the power button and just show the phone your face to unlock and go straight to your Home screen or last-used app. To set it up:

  1. Go to Settings > Security > Face unlock.
  2. Turn both Unlock your phone and Skip lock screen on .

Prevent someone from using your photo to unlock your phone

  2. Turn Liveness mode on . You'll need to blink when using face matching. Your phone won't unlock unless it detects facial movement during the match.

Turn off face matching

  1. Go to Settings > Security > Face unlock.

  2. Unlock the screen, then:

    • To turn if off temporarily, switch the slider off .
    • To remove your face data, tap Delete face model.

Fix an issue

If you're having trouble getting the phone to recognise your face:

  1. Go to Settings > Security > Face unlock.
  2. Unlock your phone, then tap Delete face data.
  3. Make sure that you are in a well lit environment. Avoid low light, strong light and backlit environments to ensure that the face image is clear.
  4. Tap Set up Face Unlock and follow onscreen instructions to set it up again.